We resolve customer care issues for UK house builders and are specialists in diplomacy and issue resolution as much as multi-trade workmanship. We are contracted by the UK's leading property insurers ensuring their policyholder's flood, fire or impact repair needs are fully met. Our cherry picker range solve working at height access and are available for hire with trained and experienced operators.
We provide complete property repair and remediation across all trades enabling us to offer complete solutions. Our clients think of us as their 'in-house outsourced' customer care operatives. We're both insurance repair speciailists for fire, flood, water, storm & vehicle impact damage and remediation specialists to house builders. Operationally, we are highly efficient leveraging the best from both people and technology to create a best in class service.
Our offering has been configured to meet the most demanding client requirements and KPIs. Our operatives are personable, courteous individuals that you can trust to protect your company's reputation in your customer's home.
We provide complete property repair and remediation across all trades enabling us to offer complete solutions. Our clients think of us as their 'in-house outsourced' customer care operatives. We're both insurance repair speciailists for fire, flood, water, storm & vehicle impact damage and remediation specialists to house builders. Operationally, we are highly efficient leveraging the best from both people and technology to create a best in class service.
Our offering has been configured to meet the most demanding client requirements and KPIs. Our operatives are personable, courteous individuals that you can trust to protect your company's reputation in your customer's home.
Services
Elite is well established, operating throughout the Midlands since 1990 and recognised as one of the leading repair and remediation companies in England.
During the last two decades, we have seen how distressing an insurance claim or customer care issue can be for the home owner.
Not only is there the damage and inconvenience of dealing with the situation, but coupled with the emotional stress and loss of personal property, it can be traumatic.
Elite pride ourselves on exceptional customer service.
During the last two decades, we have seen how distressing an insurance claim or customer care issue can be for the home owner.
Not only is there the damage and inconvenience of dealing with the situation, but coupled with the emotional stress and loss of personal property, it can be traumatic.
Elite pride ourselves on exceptional customer service.
Working with leading loss adjusting, claims management companies and the largest national house builders in the UK, Elite consistently deliver both a commitment to quality in repair, restoration and remediation services and a 100% commitment to customer satisfaction.
Our investment in technological innovation allows us to provide unique operational efficiencies and a high consistency of delivery every time.
We genuinely care about our ability to deliver customer satisfaction.
Each and every project we undertake is followed up with a 10 point customer satisfaction survey.
Our investment in technological innovation allows us to provide unique operational efficiencies and a high consistency of delivery every time.
We genuinely care about our ability to deliver customer satisfaction.
Each and every project we undertake is followed up with a 10 point customer satisfaction survey.
Elite are committed to ensuring our environmental footprint is as small as commercially possible.
We recognise the need to protect the environment for the benefit of society and continue to make environmental considerations an integral part of our business activities.
We are committed to keeping our impact on the environment to as low a level as reasonably practicable together with meeting our customer needs at affordable costs.
We recognise that good environmental management is achieved through knowledgeable and appropriately trained staff anticipating and eliminating potential problems through good work planning and practice.
We recognise the need to protect the environment for the benefit of society and continue to make environmental considerations an integral part of our business activities.
We are committed to keeping our impact on the environment to as low a level as reasonably practicable together with meeting our customer needs at affordable costs.
We recognise that good environmental management is achieved through knowledgeable and appropriately trained staff anticipating and eliminating potential problems through good work planning and practice.
Elite are insurance repair specialists for home owners who have suffered fire & smoke damage, flood damage, storm & water ingress damage or vehicle impact damage.
We work directly for you with your best interests at heart whilst liasing with your insurance provider to restore your damaged home and get you back in your property in the most efficient way possible.
Fire and smoke damage is genuinely one of the most unpleasant things you can experience in your home and should you be unfortunate enough to find.
We work directly for you with your best interests at heart whilst liasing with your insurance provider to restore your damaged home and get you back in your property in the most efficient way possible.
Fire and smoke damage is genuinely one of the most unpleasant things you can experience in your home and should you be unfortunate enough to find.
Fire and smoke damage is genuinely one of the most unpleasant things you can experience in your home and should you be unfortunate enough to find yourself affected by fire and smoke damage we understand how distressing and frustrating the insurance claim process can be.
Fire can affect properties in many different ways so finding a repair and remediation company that have proven success in restoring fire damaged homes is essential.
For over 20 years Elite Maintenance is trusted by the UK's largest insurance providers to get the policy holder back into their property in the most efficient way possible.
Fire can affect properties in many different ways so finding a repair and remediation company that have proven success in restoring fire damaged homes is essential.
For over 20 years Elite Maintenance is trusted by the UK's largest insurance providers to get the policy holder back into their property in the most efficient way possible.
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